KARACHI: Chief Executive Officer Pakistan International Airlines (PIA) Bernd Hildenbrand Wednesday paid a surprise visit to Jinnah International Airport Karachi and monitored the performance of PIA staff at checkin counters.

According to PIA Spokesperson, Danyal Gilani, the CEO directed the staff to ensure that all passengers should be given equal importance in an efficient manner.

He emphasised that Pakistan day is memorable day and service standards should be raised to make it a memorable day for PIA’s passengers as well. —PR